This notice explains what the Nexwest Docs site collects, why, and how to contact us. It applies to the docs, waitlist, and support pages.
What we collect
- Waitlist data: email address, role, source page, and timestamp. The email is hashed for the storage key; the value contains the email so we can contact you.
- Technical logs: IP address, user agent, request path, and response status collected by Cloudflare for security and reliability.
- Support data: name, email, topic, message, page, and timestamp when you open a ticket. Never send a seed phrase or private key.
- Feedback: the page you rated, whether it was helpful, and any optional note. Do not include personal data in a note.
- Analytics: aggregate page views and interactions only if you allow optional analytics in the consent banner. We do not sell personal data.
Why we use it
- To operate and secure the site.
- To send testnet invites and product updates you requested.
- To debug incidents and improve documentation.
- To comply with legal obligations.
Storage and processors
The site runs on Cloudflare Workers and uses Cloudflare KV for the waitlist, support tickets, and page feedback. Cloudflare processes data on our behalf. We do not sell personal data. Access is limited to team members who need it, and exports require an admin token.
Retention
Waitlist records are kept until you unsubscribe or request deletion. Support records are kept for as long as needed to resolve the issue and meet legal obligations. Logs are retained according to Cloudflare’s configuration.
Your choices
You can unsubscribe from product updates, request access, or request deletion by contacting privacy@nexwest.app. We may need to verify your request before acting on it.
Cookies and local storage
The docs use local storage for theme, recent searches, checklist progress, page feedback, and your privacy choice. These are stored in your browser. Optional analytics is off until you allow it; you can change the choice from “Privacy choices” in the footer. If we add a new analytics vendor or tracking technology, this notice will be updated before it is enabled.
Changes
We will update this page when our practices change. The “updated” date at the top reflects the latest material change.